🎰 Soffer seeks expansion of Fontainebleau Miami Beach

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We stayed in the main building, the Chateau. So like most people, I made the mistake of Valeting my car the first night. I also want to thank all the staff at pool they're all extremely friendly. My room and valet were supposed to be paid for by my professional organization and all paperwork was taken care of prior to my arrival. You would think that a group of people bringing business to the hotel would be treated better and taken care of more efficiently. It felt like a trampoline. More Show less. We hope to have another opportunity to exceed your expectations in the future. We didn't have any problems with our room, so we had very little dealings with the hotel staff. We also ate at Vida. Like saving money? This is my second time visiting from New York and I have to say I'm impressed once again with the first class service I receive. I am so sorry to hear you were not satisfied with your guest room. We decide to go to the Fontainebleau for a bachelorette weekend from a Friday to Monday. Valet took usually a half hour to retrieve your car. I want to give a huge thank you to the manager by the name of Laronda. I had to pay for the whole thing out of pocket and have to be reimbursed later. The staff was inconsistent in terms of courtesy and helpfulness- it just depended on who was there at the time. Yet you are also charged if you pick up an item for longer than 20 seconds or move something in the fridge, as everything is on a weighted platform. Thank you for reviewing Fontainebleau MIami Beach. See all 16, reviews. The food was pretty expensive in their restaurants, but we had a fabulous and delicious lunch at Cote de la Mer. So for example, my wife, my 3 year old, and myself decided to have lunch at the cheap American restaruant. All of this I could have overlooked and still been okay with my experience, until I checked out. We spent our days poolside. I found the lobby very crowded. So, don't rely on the concierge for help, they will provide a bare minimum service. Food was ghastly expensive. I found that the waitresses were extremely slow. I am truly sorry to hear of your troubles with check out. I really got the impression that because here are just so many guests, it is overwhelming, but I would suggest that they reorganize their operations to provide a more personalized service. Overall, I'd consider going again. Ask JonathanT about Fontainebleau. We search up to sites for the lowest prices. I want to thank Sheyla Diaz for her outstanding service once again she took great care of us by the pool she really make the Fontainebleu the best hotel. Towels in the room were dirty. Lowest prices for your stay. Our housekeeper came in one afternoon while we were in the room and was really nice and accommodating about coming back at a time that worked for us- she mentioned they work until midnight. Get there really early if you have a preference of where you want to be sitting. The bad most certainly outweighed the good. The room was supposed to be ocean view but it really was partial ocean view, you have another tower in front. It's a nice hotel. She did not put me on hold she did not spend a lot of time saying how sorry she was.

The pros of this hotel are that the room was very nice guy at the fontainebleau casino miami desk gave me a free upgrade and the pool is great.

It can be really tough to get a chair, especially if you are in a group and want an umbrella. I had a nice view of the ocean as well and the pre-lobby to my room was a nice safety feature since my family was traveling with me as well. Since I went during the weekdays, there was plenty of space around the pool and in the common areas however as we left Friday it started to fontainebleau casino miami a bit more crowded.

The fontainebleau casino miami decor is nice, modern and luxurious. It's got a great view of the ocean on its upper deck. Big flaw! This was not fontainebleau casino miami isolated incident, as several people in the same conference had some sort of issue with payment.

Skip the valet and park 2 blocks down harrahs casino concerts you can.

The main pool was huge and although there were tons of people, we never felt cramped in any of the pools. She resolved my issue and because of that my husband and I had a beautiful time at the hotel during our stay.

The staff was extra nice and the lobby smelled beautiful. Free Wifi.

They were friendly and did everything they could to get us loungers and umbrellas. Your comments will be reviewed by our team. This hotel pretty much caters to "the IT crowd" and tourists who want the "Miami Experience" overpaying for the sake of being fashionable. Other than that no complaints. My son had chicken fingers, my wife a personal pizza, and I had a burger. We ate definitely coming back!!! Show Prices. I was having an issue and she helped me immediately. It was more like sports venue pricing. It's a pretty gruelling job for them being out in the heat all day and moving the loungers and umbrellas upon request. Thank you for reviewing Fontainebleau Miami Beach. My friends liked it so much we went there twice - I thought it was okay. Soho Beach House. I found our room was really small - just enough space to squeeze in two double beds, a night stand, dresser and a chair. The food poolside is pretty decently priced. The only reason I gave this place two stars instead of one is because the food provided for breakfast and lunch was very good. It's just such a huge hotel I believe it is three complexes with tons of guests. In the room there was a stocked snack bar and mini fridge, which of course you are charged for if you take something. Its like Vegas without the Casino. The hotel was fancy, as it is known to be, but is more concerned with aesthetics over function. Once we ordered our food and drinks it came quickly; trying to get their attention to either order or get the final bill was difficult. Full of amenities, several restaurants, big pool, nice beach. The bed was horrible. The cons of this hotel are pretty big. Despite sending emails and leaving voicemails, they never even got back to us! Nearby Hotels. We chatted with a waitress and she said the waitresses are just so hot and uncomfortable in the sun all day, so I felt badly, but they do need to come check up for orders more frequently. I went to the Fontainebleau for a five day professional conference. Log in to get trip updates and message other travelers. Overall, we had a great time, but I can definitely see how if something wouldn't have gone right, it would have been a bad experience. The menus were well planned and everything was prepared with excellence. She deserves a raise, promotion, company paid vacation, etc. Guests 1 room , 2 adults , 0 children Guests 1 2. The Fontainebleau messed up something on their end and had no record of my company's credit card information. But overall, I would not recommend this hotel. View Hotel. Its like Vegas without the Casino - Fontainebleau. Date of stay: April Trip type: Traveled with family. But for what it is I expected I little more. We had one issue trying to print our tickets for the LIV club in the hotel basement and the concierge wouldn't help us because it "wasn't part of the hotel". Mike and Waldo were super helpful and friendly! Review of Fontainebleau.